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🔐 Privacy Policy

Last Updated: 12/27/2025

This Privacy Policy describes how AO MART LLC (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website, https://www.aomartofficial.com (the “Website”).

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with our Website, we may collect the following information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name

Email address

Phone number

Billing and shipping address

Order and transaction details

Important: Payment details such as credit/debit card numbers are processed securely by third-party payment providers. AO MART LLC does not store or have access to your full payment information.

b) Automatically Collected Information

When you browse our Website, we may automatically collect:

IP address

Browser type and device information

Pages visited and time spent on the Website

Referring website or source

This information is used for security, analytics, and service improvement.

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate order updates and customer support

Verify transactions and prevent fraud

Improve our Website, products, and services

Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Payment Processing

Payments made on our Website are processed by secure third-party payment gateways. These providers comply with industry security standards (PCI-DSS).

We receive only limited transaction information necessary to confirm payment and fulfill orders.

4. Order Fulfillment & Shipping

To complete and deliver your order, we may share limited personal information (such as name, address, and contact details) with:

Fulfillment partners

Shipping carriers

Logistics providers

This information is shared only for order processing and delivery purposes.

5. Refunds, Returns & Dispute Resolution

If you contact us regarding refunds, returns, replacements, or delivery issues, we may use your order information and communication history to resolve the matter in accordance with our Refund & Return Policy.

All disputes are handled professionally and fairly.

6. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

Enable core website functionality

Remember user preferences

Analyze traffic and performance

You can control or disable cookies through your browser settings, but some features of the Website may not function properly.

7. Data Security

AO MART LLC implements reasonable administrative, technical, and physical safeguards to protect your personal information, including:

Secure servers

Encrypted connections (SSL)

Restricted access to sensitive data

While no system is completely secure, we continuously improve our security measures to protect your data.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide customer support

Meet legal, accounting, and compliance requirements

After this period, information is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal information

Request corrections or deletion

Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our Website may contain links to third-party websites. AO MART LLC is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

For any questions regarding this Privacy Policy or how your data is handled, please contact:

📧 Email: support@aomartofficial.com